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Tawasul Contact Solutions

Service 04

Marketing

An in-house marketing team, without the in-house headcount.

Model
Retained team, not project bursts
Languages
Arabic and English creative
Reporting
Against commercial targets

What this actually covers

Tawasul runs the always-on marketing work that needs consistency more than it needs a campaign: the content calendar, the paid accounts, the social inbox, the brand guardrails. We work to commercial targets, and we report against them.

  • A publishing rhythm that does not depend on one busy person
  • Paid spend answerable to a cost-per-lead number
  • Arabic and English creative from the same team

  1. Digital marketing

    Channel strategy, campaign build and ongoing optimisation.

  2. Social media management

    Publishing calendar, community management and response handling.

  3. Content creation

    Copy, creative and localisation for Arabic and English audiences.

  4. Performance marketing

    Paid acquisition managed against cost-per-lead and return targets.

  5. Brand strategy

    Positioning, messaging architecture and identity guardrails.

Where we already run this

All industries

  • Travel & Tourism

    Booking support, itinerary changes and multilingual traveller assistance across peak seasons and time zones.

  • Retail

    Order and returns handling, seasonal capacity, store-support desks and campaign execution.

  • Education

    Admissions enquiry handling, student services desks, recruitment support and enrolment campaigns.

  • E-commerce

    Pre-sale chat, delivery exception handling, marketplace response times and always-on social inbox.

  • Real Estate

    Lead qualification, viewing coordination, developer campaign support and CRM hygiene.

Other capabilities

Customer Experience

Contact centre teams that answer for your brand, in Arabic and English, around the clock.

HR Outsourcing

Hiring, payroll and people administration handled end to end, so your managers can manage.

Finance & Accounting

A finance back office that closes the books on time and tells you what the numbers mean.

Move marketing across without losing control of it.

Bring your current volumes and service levels to a scoping call. We will tell you what the team would look like and what it would cost to run.

Book a consultation Join our team

  1. A 30-minute scoping call

    Volumes, channels, systems and what good looks like.

  2. A written proposal

    Team shape, service levels and commercial model.

  3. A pilot, if it fits

    A small cohort live before you commit to scale.

Concept redesign.